KSSXC002TE - Cross-Cultural Understanding: Taking the First Steps

General Administration:

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DURATION & DATES

2 Days

DELIVERY LANGUAGE

English


TIME

9am–5pm

SESSION OVERVIEW:


* This course uses principles of ethnography and practical exercises to develop a sense of the participant’s own culture and how it impacts upon others.
* It uses everyday language and familiar situations to help participants understand how people interact in the workplace and how they can use that interaction to work across cultural differences.
* We look at issues such as personal space and sense of time, how language can be a barrier or can be used for effective communication and how cultural preconceptions can affect the way you treat someone.
* This course is very interactive.

SESSION CONTENT

* learning to identify and understand cultural differences
* developing a greater sensitivity and awareness of different cultures and their norms
*understanding and enjoying your own cultural background and the
* backgrounds of other people

LEARNING OBJECTIVES & OUTCOMES:

The participants should develop a good awareness of cultural issues and
their impact upon working life, as well as
a basis for clear cross-cultural communication in the workplace.


RECOMMENDED FOR:


* Anyone who works in a diverse workplace.
* Particularly suitable for those with supervisory or administrative responsibilities.

THIS SESSION IS ALSO AVAILABLE AT YOUR OFFICE (I.E. "IN-HOUSE)

Tuesday, May 16, 2006 at 9:00 AM
- to -
Wednesday, May 17, 2006 at 5:00 PM (GMT+0100)

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Germany

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